Thanks for the work you did very easy great job 10 /10

most helpful staff. booking on time and work efficiently handled. Cursory overview of bike not charged with support to identify battery locking key and purchase new keys . great service can recommend using this company for e-bike purchase.
observation that the warehouse does lack customer facilities but this is overcome by all visits being booked .

Just had my first sevice and check which I had to delay due to a health problem. The company and staff member was extremely helpful and accommodating and dealt with my service in a in a prompt and positive manner. Would highly recommend.

A really good experience from start to finish

Amazing service by the guys at e-bike shop. From initial talks on phone to showroom visit and handover the service has been exceptional. They have gone above and beyond to meet a tight deadline and I can’t thank them enough. Now to enjoy my new e-bike.

Excellent all round, really good advice at the purchasing stage. I liked the appointment system so I got someone's undivided attention. The advice was fair, did not encourage me to buy add-ons or a higher spec bike that I might not benefit from at this stage. Was clear about process and what was included.
An appointment was made for collection. Reminders sent. The bike was ready, I received clear instructions on its use, assistance to set up the app and again guidance on what might or might not be useful. The only downside was that the bike was not fully charges and I had expected to ride 40 miles home. However it was but on a faster charge but then we discovered it would go in the car with the front wheel off. Good clear instructions on removing / replacing wheel with disc brake position holder.
All in all, no complaints, will use for servicing and likely to buy partner's bike from them too.

Incredible service – pre-ordered a new release, and they delivered it the same day as it touched their showroom.

Bike had a knocking issue, booked it in for the following day, was told it was a 15 minute fix and it was! Great service.

Excellent service here from Martin explaining the different models features and Ben later who set the bike up for me personally when I picked it up today . Great job and would recommend !

Excellent experience. Very helpful and really great setup from Martin and Fred. Highly recommended.